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How We Work

Our Approach

 

Horizon Consultants helps founders and leadership teams drive growth through strategy, operations, and leadership alignment. We work with integrity, discretion, and a clear understanding of boundaries, whether we’re supporting you directly or engaging with your team.

Working Together: What You Can Expect

We believe clarity creates momentum. When you engage Horizon Consultants, you can expect:

 

 

  • Clear scope and communication from the start

  • Regular check-ins on progress and priorities

  • Constructive challenge when needed and honest reflection

  • A collaborative approach that empowers your leadership team

  • Professional discretion and psychological safety in all interactions

 

 

Our aim is to be a trusted partner, not just a service provider.

Scope of Engagement

 

Each project is unique. We tailor our services to fit your needs, which may include strategic planning, team alignment, operational support, or leadership development.

 
Unless explicitly stated in writing, we do not act as:

 

  • HR professionals
  • Legal advisors
  • Mental health professionals
  • Mediators for formal disputes

Team & Employee Interactions

In some projects, we may work 1:1 or in small groups with team members. These conversations are designed to support clarity, alignment, and performance, not to replace internal HR functions.
 
Any feedback or insights we provide to leadership will be high-level, anonymised, and shared only with the individual’s awareness or consent.

Confidentiality & Data Protection

We treat all information shared with professionalism and discretion. We do not collect, store, or process personal employee data outside the scope of the engagement.
 
Horizon Consultants operates under the principles of GDPR and will cooperate with any formal Subject Access Requests where applicable.
We retain project-related notes only as long as necessary to deliver the engagement.
 
Notes from 1:1 conversations are typically anonymised or summarised and are not shared without consent. You may request deletion of personal data at any time.

Duty of Care & Employer Responsibility

Our clients retain full responsibility for all employment-related matters, including duty of care, conflict management, compliance, and employee wellbeing.
 
We may offer guidance on communication, leadership, or team culture, but we recommend involving qualified HR or legal professionals for any sensitive or formal workplace issues.

Ethical Practice

We operate from a place of integrity, neutrality, and respect. We reserve the right to step out of an engagement if boundaries become unclear or misaligned with our values.
These principles exist not just to protect us, but to protect your business, your people, and the integrity of the work we do together.
 
They help ensure every project is clear, collaborative, and rooted in trust.
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